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管理英語3單元自測7答案.doc

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管理英語3單元自測7答案.doc

題目: How is everything going? _, weve been quite busy this month and theres been quite a lot of progress since the last inspection.答案:As you can see題目: Id like to take a look first at those structural support beams that were going to be put in place on the second floor._, heres your jacket and helmet, and youd better put on these boots as well its our site policy.答案:Certainly題目:_ about it now?Every time a customer has complained weve followed our store policy and offered them an exchange or a full refund.答案:Whats being done題目:I suggest you offer affected customers a discount on their next store purchase, explain the situation and apologize to them.Right, of course._ _答案:Ill get on it right away.題目:Whats the latest situation with all these customer complaints weve been receiving?_ _the quality of the material has not always been up to standard.答案:Im afraid題目:A Chinese company is going to _ over the well-known Japanese company TOSHIBA Corporation.答案:take題目:Apple almost lost its dominance in thesmartphone market _ it became clear that it was difficult to make a call using the much expected iPhone 4.答案:when題目:Im going to have a _ with Mark about this issue tomorrow.答案:word題目:Lets go _ the reports on the latest work.答案:over題目:Not only _ many cars built in the 1970s ugly and poorly designed, they also became very unreliable after 40-50 thousand miles.答案:were題目:Our new school building is _ construction.答案:under題目:Proper controls that should _ developed as part of routine safety procedures were not in place.答案:have been題目:The products of this company are always _ to standard, they have very strict quality control process.答案:up題目:Then the situation _ worse by human error because of the lack of proper training.答案:was made題目:Unluckily, some Quality Management System failures _ headlines.答案:do make二、翻譯子問題 1:C; 子問題 2:A; 子問題 3:B; 子問題 4:C; 子問題 5:B二、聽力理解 點擊聽對話錄音,根據(jù)對話內(nèi)容判斷正誤(每題10分)。TASK4_TEST.MP3子問題 1:F; 子問題 2:F; 子問題 3:T; 子問題 4:T; 子問題 5:T二、聽力理解 聽對話錄音,根據(jù)對話內(nèi)容,找出“COLUMN A”中的各方是如何應(yīng)對產(chǎn)品質(zhì)量問題的(每題10分)。TASK3_TEST.MP3子問題 1:Making complaints to the store; 子問題 2:Offering customers an exchange or a full refund; 子問題 3:Talking to the supplier; 子問題 4:Trying to understand and solve the problem; 子問題 5:Reporting the quality problem to the manager二、聽力理解 聽對話錄音,根據(jù)對話內(nèi)容完成下方題目(每題10分)。TASK3_TEST.MP3。子問題 1:B; 子問題 2:A; 子問題 3:B; 子問題 4:C; 子問題 5:C二、完型填空(每空10分)。操作提示:通過題目中的下拉選項框選擇恰當?shù)脑~語補全填空。子問題 1:comprehensive; 子問題 2:through; 子問題 3:or; 子問題 4:including; 子問題 5:from二、閱讀理解 閱讀下面的文章,根據(jù)文章內(nèi)容判斷文章后的句子是正確(T)還是錯誤(F)。子問題 1:T; 子問題 2:F; 子問題 3:T; 子問題 4:F; 子問題 5:T二、閱讀理解 閱讀下面的文章,根據(jù)文章內(nèi)容選擇題目答案。(每題10分)子問題 1:C; 子問題 2:C; 子問題 3:A; 子問題 4:C; 子問題 5:B

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